Appointment Scheduler

Greater Hartford Women's Health Associates
West Hartford, CT
Full-time
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Women's Health Connecticut is seeking an Appointment Scheduler to support our fast-paced OB/GYN office in West Hartford!

Position: Appointment Scheduler
Location: Greater Hartford Women's Health Associates
Address: 345 North Main Street, Suite 201. West Hartford, CT 06117 (with required travel to the Enfield and Glastonbury offices, as needed)
Hours/Schedule: Monday- Friday
Employment type: Full-time, 40 hrs per week

Position Summary: The Appointment Scheduler position schedules patient appointments for the Providers by phone, in-person and through electronic messaging. The ideal candidate for this opening has call-center experience and is familiar with working at a fast-pace, while paying close attention to detail.

Responsibilities:

  • Answer incoming calls and schedule appointments for patients
  • Provide excellent customer service by addressing patient inquiries and concerns
  • Maintain accurate and updated patient records in the appointment system
  • Coordinate with medical staff to ensure smooth scheduling and efficient patient flow
  • Follow established protocols for handling emergency calls and directing patients to the appropriate resources

Experience:

  • Previous experience front desk/receptionist role, preferably in a healthcare setting.
  • Familiarity with phone systems and appointment scheduling software.
  • Previous EMR experience, is a plus.
  • Strong communication skills, both verbal and written.
  • Excellent organizational and multitasking abilities.
  • Ability to remain calm and professional in high-pressure situations, such as emergencies.

Qualified candidates are encouraged to apply to learn more about all the position has to offer!

The Job responsibilities provided are intended to be a summary of the job duties. In no instance should the duties, responsibilities, and requirements included in a job description constitute as being all-inclusive. The Company and authorized management personnel reserve the right to review, change, add and/or delete duties, responsibilities, and requirements on a job description as necessary.

Apply now for Appointment Scheduler- Full-time- Greater Hartford Women's Health Associates- West Hartford, CT

To apply, simply fill out the form below. Please include your name, email address, resume, and any additional comments you wish to include before submitting your application.