Appointment Scheduler/Receptionist

Greater Hartford Women's Health Associates
West Hartford, CT
Full-time
$20.00- $23.00 per hour
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Women's Health Connecticut is seeking to hire a Appointment Scheduler/Receptionist in West Hartford!

Position: Appointment Scheduler/Receptionist
Location: Greater Hartford Women's Health Associates
Address: 345 North Main Street, Suite 201 West Hartford, CT 06117
Employment Type: Full-time, 40 hours per week
Schedule: Monday- Friday, 8:00am- 5:00pm
Reports to: Practice Manager

Position Summary: The Patient Appointment Scheduler/Receptionist accurately records patient information, prevent double-bookings, and route patient calls to the correct department or individual. The Patient Scheduler position requires close attention to detail, impeccable phone etiquette, and working knowledge of common medical terminology. The Patient Appointment Scheduler/Receptionist will also be cross-trained to support the Front Desk Receptionists with check-in, scheduling and additional duties as needed.

Essential duties and responsibilities:

  • Promptly and professionally answer telephone calls, route calls appropriately, or redirect as needed.
  • Greet patients and visitors while providing assistance in a pleasant and friendly manner. Direct to the appropriate greeting areas. Screen visitors for solicitation.
  • Schedule patient appointments accurately according to guidelines as well as policy and procedures. Maintain follow up and wait lists as appropriate.
  • Completes assigned tasks in a timely and thorough manner.
  • Cross trained on Front Desk Receptionist duties
  • Review collection balances for leadership
  • Other duties as assigned.

Skills/qualifications:

  • Required: 1 year of working experience in a medical office/environment.
  • Required: 2-3 years of experience as a phone receptionist.
  • Call Center experience is a plus!
  • Strong customer service skills.
  • Comfortability with multi-tasking with close attention to detail.
  • Friendly, outgoing, team-player attitude.
  • Comfortable with learning new software systems.

Qualified candidates are encouraged to apply to learn more about all the position has to offer!

The Job responsibilities provided are intended to be a summary of the job duties. In no instance should the duties, responsibilities, and requirements included in a job description constitute as being all-inclusive. The Company and authorized management personnel reserve the right to review, change, add and/or delete duties, responsibilities, and requirements on a job description as necessary.

Apply now for Appointment Scheduler/Receptionist- Full-time- Greater Hartford Women's Health Associates- West Hartford, CT

To apply, simply fill out the form below. Please include your name, email address, resume, and any additional comments you wish to include before submitting your application.