Phone Receptionist

Manchester OBGYN Associates
Manchester, CT
Full-time
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Women's Health Connecticut is seeking a Phone Receptionist to support our fast-paced OB/GYN office in Manchester!

Position: Phone Receptionist
Location: Manchester OBGYN Associates
Address: 499 Farmington Avenue, Suite 220 Farmington, CT 06032
Hours/Schedule: Monday- Friday 8:30a- 5:00p
Employment type: Full-time, 40 hrs per week

Position Summary: The Phone Receptionist provides customer service to patients via phone. The Phone Receptionist has exceptional patient focused customer service, organizational skills, and the ability to multi-task.

Responsibilities:

  • Answer incoming calls and schedule appointments for patients
  • Provide excellent customer service by addressing patient inquiries and concerns
  • Maintain accurate and updated patient records in the appointment system
  • Coordinate with medical staff to ensure smooth scheduling and efficient patient flow
  • Follow established protocols for handling emergency calls and directing patients to the appropriate resources

Experience:

  • Previous experience front desk/receptionist role, preferably in a healthcare settin.g
  • Familiarity with phone systems and appointment scheduling software.
  • Strong communication skills, both verbal and written.
  • Excellent organizational and multitasking abilities.
  • Ability to remain calm and professional in high-pressure situations, such as emergencies.

 

Qualified candidates are encouraged to apply to learn more about all the position has to offer!

Apply now for Phone Receptionist- Manchester OBGYN Associates- Manchester, CT

To apply, simply fill out the form below. Please include your name, email address, resume, and any additional comments you wish to include before submitting your application.